The Salon Experience

For newly established & established salon owners looking to implement a new income stream into their establishment. i.e beauty line, beauty products, etc

The New Brand Identity Suite Included
The New Online Identity Suite Included

• CRM & Experience Audit

– assess your business needs and choose an online operating system that best suites the direction you’re taking your brand + initial set up
– Checkout Experience Analysis – Salon Pos System and Software

• Appointment Reminder Email & SMS sequence

– to minimize no-shows and add to the customer experience
– Post visit email strategy
– to ensure you’re still nurturing your customers after they’ve received their service.
– Interior Design Consultation
• Atmosphere Setting
– Welcome Email Flow Creation
• Welcome – Introduction – About
– What to expect at your appointment
– **2 Instagram Content Packs(12)**
– Pre-launch
– Launch
– Upcoming Events/Offers/New Hire
– Etc
– **(3) Flyers for print & digital**
– Grand Opening
– Now Hiring*
– Price List
– **“Vibe Check” Consultation**
– Strategy session dedicated to ensure your clients have an amazing experience from the front desk & beyond
– Customer Aftercare Experience:
– E-mail flow creation
– **Online and In-Person Marketing and Growth Strategy**
– **Customer Loyalty Program creation PLUS**
– Digital or Print option
– Strategy
– **Salon Promotional Material**
– **Product Line Consultation PLUS**
– Strategy
– Branding
– Vendor Check
– Cost Analysis
– Sales Strategy
– Optional : Amazon Product Do it For You Service – Improve Product Reach @Mocha Washington
– Optional : Collaboration – Get Your Product Into Stores Strategy Pitch @Mocha Washington